For easy reference, we’ve put all our home and business internet agreements, policies, processes, and contract information in one place.
Policies
Authorised Contacts and Disability
Critical Information Summaries
Key Fact Sheets
Telecommunications Consumer Protections (TCP) Code
Our services are provided with our commitment to compliance with the Telecommunications Consumer Protections (TCP) Code, which is a comprehensive code of practice for the telecommunications industry. Consumers rights are protected by a set of rules that cover the obligations of retail telecommunications service providers in relation to billing, contracts, advertisements complaint resolution, and more. Further information.